Terms of service
Effective Date: October 10, 2021
Brand: FRAIZE
Jurisdiction: Maryland, United States
1. Welcome to FRAIZE
Thank you for choosing FRAIZE. By accessing our website or placing an order, you agree to the Terms outlined below. These terms are designed to uphold transparency, mutual respect, and a smooth experience for both parties. FRAIZE reserves the right to modify these terms at any time, with updates posted on this page.
2. Product Integrity & Compliance
FRAIZE products are responsibly formulated and manufactured through Selfnamed, a trusted platform under Cosmetics Nord. Every product we offer is created in facilities that adhere to FDA regulations, MoCRA guidelines, and internationally recognized COSMOS and ECOCERT standards for clean, cruelty-free, vegan, and organic cosmetics. All formulations are dermatologically tested, registered, and documented in accordance with U.S. safety protocols.
FRAIZE proudly offers products that are free from animal testing, harmful chemicals, and misleading claims. Our commitment is to quality, clarity, and conscious creation.
3. Eligibility & Governing Law
By using this site, you affirm that you are at least 18 years of age (or the legal age of majority in your state), and capable of entering into a legally binding agreement. These Terms are governed by the laws of the State of Maryland. Any legal matters will be resolved in the courts of Anne Arundel County, or another appropriate jurisdiction within the state.
4. Orders & Payments
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices include applicable sales tax where required by law. Payment must be received in full before your order is processed and shipped. By completing a purchase, you confirm that the billing details provided are accurate and that you are authorized to use the selected payment method.
5. Shipping & Fulfillment
Once your order is placed, you will receive an email confirmation followed by tracking details once your item ships. FRAIZE works with reliable carriers and fulfillment partners, but we are not liable for delays caused by third-party logistics providers, customs inspections, or force majeure events beyond our control.
6. Returns & Damages
Due to the nature of our products, all sales are final. We do not accept returns or exchanges for reasons including, but not limited to, personal preference, allergies, or change of mind.
However, if your order arrives damaged or defective, we sincerely apologize and will make it right. Please notify us within three (3) calendar days of delivery by emailing [your support email] with your order number and clear photographs of the damaged item(s) and packaging. Once verified, we may offer a replacement or partial refund, depending on the case.
Damage claims made after this window, or without sufficient documentation, may not be eligible for resolution.
7. Product Use Disclaimer
FRAIZE products are intended for external use only. While our formulations meet strict safety standards, we recommend conducting a patch test before full use, especially if you have sensitive skin or known allergies. We do not make medical claims or guarantee specific results. Discontinue use if irritation occurs, and consult a medical professional as needed.
8. Intellectual Property
All site content, including logos, product descriptions, imagery, design, and copy, is the exclusive property of FRAIZE or our licensor(s) and may not be copied, reproduced, or used for any purpose without prior written permission.
9. Privacy & Data
We respect your privacy. Any personal data collected during the purchase or browsing experience is used solely for order processing, customer service, and brand communication (if opted in). FRAIZE does not sell, rent, or disclose your information to third parties, except as required by law or essential for order fulfillment. Please refer to our [Privacy Policy] for more detail.
10. Limitation of Liability
FRAIZE shall not be liable for any indirect, incidental, or consequential damages arising from the use, or misuse, of our products. Our maximum liability shall not exceed the total purchase amount paid for the product in question.
11. Disputes & Resolution
In the unlikely event of a dispute, we ask that you reach out to us first, we are committed to resolving concerns with fairness and care. If a matter cannot be settled informally, both parties agree to submit to the jurisdiction of the State of Maryland for any formal proceedings.
12. Contact Information
If you have questions about these Terms, or require support with your order, we’re here to help. Please contact us on the [Contact] page.